Privacy Policy

Information We Collect

To provide our detailing services, we may collect the following information:

• Full name

• Phone number

• Email address

• Vehicle make, model, and year

• Service history and appointment information

• Billing and payment information

• Any information voluntarily provided by the customer

We only collect information necessary to operate our business, schedule services, communicate with customers, and fulfill service requests.

How We Use Your Information

RedLine may use customer information to:

• Schedule and manage appointments

• Provide requested detailing services

• Process payments and invoices

• Communicate regarding appointments, estimates, and service updates

• Improve customer service and business operations

• Comply with applicable legal obligations

We do not sell, rent, trade, or share customer personal information with third parties for marketing purposes.

Data Security

RedLine takes reasonable administrative, technical, and physical measures to protect customer information from unauthorized access, disclosure, alteration, or destruction.

Your information will be handled securely:

Before Service

• Information submitted through our website, social media, phone, or email will be stored securely.

• Access to customer information is limited to authorized personnel.

During Service

• Customer information will only be accessed when necessary to perform requested services.

• Vehicle and customer records will be handled professionally and confidentially.

After Service

• Customer records may be retained for business, accounting, warranty, or legal purposes.

• Retained information will continue to be protected using reasonable security measures.

• Information no longer needed will be securely deleted or destroyed when appropriate.

While no method of transmission or storage is completely secure, RedLine strives to use commercially reasonable safeguards to protect customer information.

Vehicle Photography and Social Media

RedLine may occasionally request permission to photograph or record vehicles for marketing, advertising, or social media purposes.

We will only use photographs or videos of your vehicle with your permission. Consent may be requested verbally, in writing, or through electronic communication.

When using vehicle images:

• No customer names, addresses, phone numbers, or personal information will be disclosed.

• License plates will be blurred, covered, cropped, or otherwise concealed.

• Registration stickers, highway tags, parking permits, VIN numbers, and other identifying information will be removed or obscured whenever visible.

• We will make reasonable efforts to ensure that images cannot be used to identify the vehicle owner.

Customers may decline photography requests without affecting their ability to receive services.

Third-Party Services

We may use third-party services for payment processing, scheduling, website hosting, or communication. These providers are expected to maintain reasonable security measures and are only provided information necessary to perform their services.

Customer Rights

Customers may request to:

• Review personal information we maintain

• Correct inaccurate information

• Request deletion of information where permitted by law

• Withdraw consent for future marketing communications

Requests may be submitted using the contact information listed below.

Policy Changes

RedLine reserves the right to modify this Privacy Policy at any time. Updates will be posted on our website and become effective upon publication.

Contact Information

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

RedLine Auto Detailing
Email: redlineluxuryautodetailers@gmail.com
Phone: 512-942-9952